2022 Holiday Season Delivery
Our Christmas cut off dates are based on recommended lodgement dates from Australia Post, who are our primary delivery partner. Our recommended cut off for the Christmas period is 11/12/2022 (9/11/2022 for Northern Territory), this allows our warehouse a couple of days to pick, pack and lodge your parcel before Australia Post’s final lodgement dates. Please see here for reference. We distribute from our warehouse in South Australia, all lodgements need to be processed and in the Australia Post delivery network by 16/12/2022. While ordering after 11/12 – you may still receive your order before Christmas, please consider that there is a chance it may not arrive before Christmas, when placing your order.
We will continue dispatching through out the holiday season at a lower capacity.
We use a range of shipping providers depending on your location around Australia, the shipping provider of choice may change. Upon completion of your order, we will send you your order details along with the shipping provider number and any tracking information if applicable.
On average, expect to receive your Mismatch Brewing Co. order in 5-7 business days.
If you have not received your item after 7 business days please contact us.
Refund and Return Policy
Should you make an error when ordering online, Mismatch Brewing Co. will exchange and refund your item up to 30 days from the date of purchase. The returned item must be unopened and in its original saleable condition.
You are responsible for the additional postage charges. When your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, we will process your refund on the card you paid with. Once your refund has been confirmed it may take up to 3-5 business days depending on your bank.
Please make all enquiries from the Contact Us page
WHY CAN’T I GET A DELIVERY TO MY AREA?
Some areas in Australia are considered ‘Dry Zones’. A dry zone is an area where it is against the law to sell, be in possession of or consume alcohol. As a result, Seven Seasons may be unable to deliver to these postcodes.
WHAT POSTCODES ARE CLASSIFIED AS ‘DRY ZONES’?
You will not be able to purchase any alcohol product when your delivery address contains any of the following postcodes:
0822, 0847, 0850, 0851, 0852, 0853, 0860, 0861, 0862, 0870, 0871, 0872, 0880, 0881, 0886, 4605, 4713, 4816, 4830, 4871, 4874, 4876, 4892, 4895, 5680, 5690, 5723, 5724, 5734, 6429, 6430, 6431, 6432, 6435, 6436, 6437, 6438, 6439, 6440, 6442, 6635, 6638, 6639, 6640, 6642, 6646, 6670, 6710, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6723, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6761, 6765, 6770, 6781, 6798, and 6799.
Dry zones may change, but the above list is current as of 12/09/22.
We support responsible service of alcohol. No alcohol can be sold or supplied to anyone under 18. It’s against the law.